How can I pay for my order?
Our secure payment methods
Alca Fashion offers different secure methods of payment: Visa, MasterCard, American Express, PayPal, Maestro, Klarna Invoice, iDEAL, Bancontact/Mister Cash and Bank transfer.
Credit card (MasterCard, Visa, American Express or Maestro)
At Alca Fashion you can pay securely using MasterCard, Visa, American Express or Maestro. This is done over an SSL-secured server from Multisafepay, who send credit card details encrypted. Once verified your order will be processed immediately. Sending the details to your credit card company, authorization and reporting that payment has been authorized usually happen within 15 seconds. Your credit card details are sent secured and are not stored by us.
PayPal
With PayPal, companies and consumers can send and receive payments online using an e-mail address in a secure, easy and inexpensive way. PayPal’s network has been based on the current financial infrastructure of bank accounts and credit cards so as to create a worldwide, real-time payment system. PayPal’s service, which allows users to send payments for free, can be used from PCs and mobile telephones.
Paying by Klarna Invoice
Would you rather wait until you have received your order to pay? Choose 'Klarna ' and pay the amount within 14 days of delivery.
Paying by Klarna Invoice works as follows:
- Put the items in your shopping bag.
- Choose 'Klarna Invoice'.
- Check whether the details filled in are correct and make any necessary changes.
- Click on ‘pay’.
- The invoice will be emailed to you as soon as your order has been sent.
Paying by Klarna Invoice is subject to specific terms and conditions which are given below. Read these terms and conditions carefully. If you choose this payment method, you agree to these general terms and conditions:
- The invoice and delivery address must be the same; this may not be a PO box.
- You must be 18 years or older.
- Upon receipt of your order you have 14 days to pay the invoice.
The invoice will be sent to your email address. If Klarna does not accept the payment, you will be automatically sent back to the payment page where you can select a different payment method.
Has your order been refused? This could be due to the following reasons:
- The details filled in are not correct.
- The address is not recognised or it is not the address at which you live.
- You still have outstanding invoices. You must pay these before you can use Klarna to make another payment.
- The purchase amount is too high, which means the credit risk for Klarna is too great.
Or you do not know why your payment with Klarna has been rejected? Contact Klarna’s customer service by telephone on +31 (0)20-8082852 or by email at klantenservice@klarna.nl.
iDEAL
For orders made within the Netherlands, you can also us IDEAL.
iDEAL allows you to pay for your online purchases reliably, securely and easily. You make the payment within your trusted payment environment, based on your own bank’s specific security methods. If you already have internet banking you can use iDEAL immediately, without having to register for it.
iDEAL offers you a number of benefits in relation to other methods of payment:your
iDEAL is just as reliable, secure and easy as internet banking;
iDEAL is supported by the major Dutch banks;
You retain control and an overview of the payment.
All internet banking users from ABN AMRO, Fortis, Friesland Bank, ING, Rabobank, ASN Bank and SNS Bank can pay using iDEAL.
How does iDEAL work?
You place an order and when you pay for it you will be able to indicate that you would like to pay using iDEAL. Then click on the iDEAL payment button and select your bank. After this you will be guided through to your own bank where the payment instruction will be ready for you. Your bank will ask you to fill in a number of details and you authorize the payment. The amount is deducted from your current account straight away.
Bancontact/Mister Cash
For our Belgian customers we offer the secure Bancontact/Mister Cash method of payment. Payments on the internet using Bancontact/Mister Cash are fully secured, usually by means of a digital pass or card reader. This is a security module that your bank will have given you if you are using internet banking. If you do not want tou use internet banking, but still want to pay securely on the internet, your branch can provide you with a digital pass or card reader.
When making the payment you will have to enter the card number and expiry date of your bank card. This information is provided on all new bank cards as standard. For older cards you can request the details online through your bank’s website.